For most people, The Scout Association are planning to roll out improvements to the volunteer experience mid-2023. In early 2023, ten Counties/Areas/Regions will try things out first.

There are a few steps we need to take to get there. 

By October, all Compass profiles need to be up to date. This means we will need to close any old roles and non-active member profiles. All volunteers will need to list a personal unique email address (an email address that no other volunteer shares), as this is how they’ll access the new digital experience. If someone uses a shared email address, this can still be their primary email for Scouts. However, a second, personal email needs to be added as ‘unspecified’ to log into the new system. Please encourage your teams to update their profile. There’s guidance on how to update contact details on Compass if they aren’t sure.